Paula’s engaging leadership with a strong focus on inclusion demonstrates confidence far beyond her EO grade. She is naturally collaborative and hugely passionate about improving the provision of hearing for everyone, which inspires both those with, and without, hearing difficulties.
She joined the Defence Science and Technology Laboratory (DSTL) at Grade AA and led the first Deaf Awareness Event in 2012. At that time, she discovered that hearing provision was severely lacking, and since then has worked tirelessly to change it. She has drastically improved DSTL services to support the performance of DSTL people by driving their hearing network and ensuring excellent provision of hearing equipment.
Her confident leadership skills were clear when she spearheaded the first cross-Government hearing showcase at grade EO in 2018. At this event, Paula shared DSTL’s hearing provision, including the innovations and smarter working. Her engaging approach attracted a wide range of representatives across Government, with an audience of 70 people including the Defence Disability Network Chair.
The extremely positive feedback she received culminated in a letter of recognition from the Chair of the Civil Service and MOD Hearing Disability Networks. Paula has catapulted DSTL to being leaders in this area and enhanced the performance of many employees in the process.