Jack Summers

CSA19-Jack Summers

The 2017 People Survey showed that almost half of Immigration Enforcement’s (IE) 5,000 staff had feelings of anxiety.

As new Health and Wellbeing Lead, Jack took responsibility for understanding what this figure said about the organisation, its culture and its people. He developed and is driving proposals to improve the working lives of staff and managers, recognising the complexities of working in a geographically widespread organisation.

Committed and quietly determined, Jack demonstrated empathy and established links across the business. He has created and championed an environment where people feel valued, trusted and motivated, as well as being given the support, training and equipment to do their role to the best of their ability. He established a network of over 100 Health and Wellbeing Advocates across IE who share his passion and commitment and do this on top of their day jobs. He has created a culture where health and wellbeing are at the forefront of what IE does.

A recent people survey pulse survey found 83% of managers include wellbeing in their coaching conversations, and 81% follow up issues raised as part of those conversations.