Divorce Project - HMCTS Reform

Digital Awards - Divorce Project - HMCTS Reform

The Divorce Project is working to deliver a transformed end-to-end national online service for individuals and/or their legal representatives wishing to make an application to legally end their marriage or civil partnership. The key benefits of the project are simplifying the divorce process for users, reducing the administrative time taken to input and progress with cases, and reducing the cost of delivering the service to HMCTS.

The team started at the application stage which provided the biggest benefits for both users and staff. It built a prototype, testing it with users including those with specific accessibility issues and disabilities. Following a pilot, the Divorce Project entered a ‘private beta’ development phase in 2017.

With the team working together and with other services in Reform at similar delivery stages, they passed a Government Digital Services assessment which gave approval for the online divorce system to be made available to the public. This went live at the end of April 2018 and allows uncontested divorces to be applied for digitally.