The Customer Service Award
An award recognising an individual or team who consistently go the extra mile to deliver exceptional public services to citizens, customers or service users in the UK and abroad. The winner will:
● demonstrate outstanding service and behaviours to deliver the right outcomes for customers;
● have taken ownership and shown perseverance to understand and positively respond to complex customer needs, challenging circumstances and/or difficult situations;
● demonstrate strong professionalism, a commitment to continuous improvement and share good practice and learning.